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Privacy Policy

At Cognitron, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cognitive assessment platform.

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

1.1 Information You Provide

  • Account registration information (name, email, organization)
  • Assessment data and cognitive test responses
  • Payment and billing information
  • Communications with our support team

1.2 Information We Collect Automatically

  • Device information and identifiers
  • Usage data and interaction with our platform
  • Log data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your assessment data and generate reports
  • Communicate with you about your account and services
  • Ensure platform security and prevent fraud
  • Conduct research and development (with de-identified data)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent: When you explicitly authorize us to share your data
  • Service providers: Third-party vendors who assist in operating our platform
  • Research collaborators: For approved research studies (de-identified data only)
  • Legal requirements: To comply with applicable laws, regulations, or legal processes
  • Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • HIPAA-compliant infrastructure and processes
  • Regular security assessments and penetration testing
  • Role-based access controls
  • Audit logging and monitoring
  • Incident response procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Assessment data may be retained longer for research purposes (in de-identified form) or as required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to legal obligations)
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to certain processing of your information
  • Opt-out: Unsubscribe from marketing communications

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@cognitron.ai
  • Address: [Company Address]
  • Data Protection Officer: [DPO Contact]

HIPAA Notice: For covered entities and business associates, additional protections apply under HIPAA. Please see our HIPAA Business Associate Agreement for details.

GDPR Notice: For EEA/UK users, additional rights apply under GDPR. We process your data lawfully based on consent, contract, legal obligation, or legitimate interests.